On October 22nd you will no longer be able to buy your favorite tobacco-free nicotine products from Nicokick.com/ca. But don’t worry!

2019-18-10
Dear Canada customer, On October 22nd you will no longer be able to buy your favorite tobacco-free nicotine products from Nicokick.com/ca. But don’t worry! You are still able to buy your favorite tobacco-free products from Northerner.com/int.

The Nicokick team wants to thank you for both being a customer and a big part of Nicokick’s exciting journey. We hope that you’ll continue this journey together with us over at Northerner.com/int


Here below are the most common questions and answers;

Why is the website down?

Nicokick is now part of Haypp Group, one of the world’s biggest online retailers of nicotine pouches. As a consequence of the merger, Nicokick will be a pure US-based online retailer. You can, however, find the same assortment and great offers on our International site www.northerner.com/int

What is Northerner?

www.northerner.com is a website that sells smokeless products. Northerner has more than 20+ years of experience with 4 different warehouses and 180k+ satisfied customers. As the biggest online retailer of nicotine pouches, you will find a large variety of nicotine pouches with great prices and fast shipping across Canada.

Will my customer account be moved to Northerner?

Your account will not be moved to Northerner. After the NicoKick shop is closed, you will still be able to log in to your account and follow up on any processing orders. 

What happened to my store credit?

Please contact customer service and we will help solve this issue.

What about the discount codes I received?

Contact customer service and we will arrange so that you can get a similar discount code at Northerner.com

I have placed an order for items that are out of stock, will they still be shipped?

Unfortunately not, if you have placed an order where products have not yet been delivered the order will be canceled and you will be refunded.

If you have any further questions, do not hesitate to contact us here.
Best wishes,
The Nicokick Team

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